man on stage waving a handheld fan

Mobility services and information

 

Courtesy Wheelchair: Goodman Theatre has a wheelchair on site that may be used to transport patrons to and from assigned seats*. For use of the on-site wheelchair, contact house management at 312.443.3818.

Parking: Designated accessible parking is conveniently available nearby Goodman Theatre at Government Center Self Park (181 N. Clark St., 312.935.2730) and Theatre District Self Park (181 N. Dearborn, 312.935.2730).

Accessible Entrance: The left-hand set of the theater’s main entry doors on Dearborn Street are electronic and can be opened automatically. The elevator directly at the Goodman’s main entrance also provides access to the upper lobby, restrooms, Owen Theatre mezzanine and all levels of the Albert Theatre mezzanine.

Accessible Seating: Goodman Theatre has accessible wheelchair/scooter locations in both the Albert and Owen** theaters.

SUPPORT ACCESSIBILITY PROGRAMS

ACCESSIBILITY INFO

If you would like to discuss disabled seating and accessibility with a ticket representative, please call the Box Office at 312.443.3800 or email Access@GoodmanTheatre.org for further information on any of our accessible services.

BOX OFFICE HOURS

Phone 312.443.3800
Email BoxOffice@GoodmanTheatre.org
TTY/TDD 312.443.3829
Group Sales 312.443.3820

Open Daily, 12noon – 5pm.

On days with performances, the Box Office walk-up window is open one half-hour after curtain time.

Booking Accessible Seats

Depending on your preferences, when you purchase tickets online, you can use the promo codes below to get reserved accessible seat locations.

Promo Codes for Accessible Seats

  • TRANSFER: Enter this promo if you wish to transfer to a theater seat from your walker, wheelchair or scooter.
  • REMOVAL: Enter this promo if you require a location where a seat can be removed for you to stay in your wheelchair/scooter while you watch the performance.

Prefer to Purchase Over the Phone?

Please call Ticket Services at 312.443.3800 if you have questions or would like to purchase over the phone. All of our ticket representatives can assist you in finding a seat location to fit your needs.

*Goodman staff are not able to assist patrons in transferring to or from a wheelchair, theater seat or vehicle; operate motorized mobility aids such as scooters and Segways; or to provide personal attendant services such as assisting patrons in the restroom, with taking medications, or with similar activities. Ushers are not permitted to accompany patrons to the parking garage.

**Although the Owen Theatre is a general admission house, accessible seats will be reserved for you on the seating level you purchase.