Employment

Goodman Theatre is currently seeking to fill the following positions:

Part-Time Guest Services Associate
Part-Time Custodian

Institutional Giving Assistant

Wardrobe Crew - A Christmas Carol

Wig Assistant - A Christmas Carol

Wig Runner/Wardrobe - A Christmas Carol

Content Manager

Associate Director, Education and Engagement

Cover Props Assistant

 

Part-Time Guest Services Associate

Position Summary: The Guest Services Associate is an integral part of the Goodman Theatre’s front-of-house department. This position is responsible for operating the information desk located in the Goodman lobby with a focus on providing customer service to all patrons and visitors. The Guest Services Associate greets and pro-actively anticipates the needs of guests so solutions can be offered. This is a part-time position with regular evening and weekend hours.

Responsibilities:

  • Greet and welcome all guests
  • Consistently offer professional, friendly and engaging customer service
  • Identify and anticipate guests’ needs
  • Offer assistance to all patrons with disabilities
  • Answer guest inquiries about services, facilities and box office
  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Ensure logging and delivery of packages, mail and messages
  • Follow all security and safety policies and procedures
  • Have knowledge of emergency procedures and assist as needed
  • Complete the opening & closing procedures of the facility
  • Perform other duties as assigned

Experience and Qualifications:

  • 2 – 3 years of guest related experience in a high-volume setting. Hospitality experience a plus
  • Must possess outstanding guest services skills and sophisticated verbal and communication skills
  • Must have an exceptional understanding of cultural happenings of Chicago
  • Computer literate in Microsoft Windows applications
  • Highly responsible and reliable
  • Ability to work in a fast paced environment
  • Strong interpersonal and problem solving abilities
  • Ability to be in stationary position throughout an entire shift; during performances maneuver to greet guests
  • Capable of moving deliveries of up to 50 lbs

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Send cover letter and resume to this link. No phone calls please.


 

Part-Time Custodian

Position Summary: The Part Time Custodian is responsible for all daily and project cleaning of the Goodman Theatre as well as assigned event setups. This individual interacts with diverse groups of employees and helps to support the Goodman’s artistic work.

Responsibilities:

  • Perform all daily and assigned house cleaning activities.
  • Daily garbage removal from all areas of the building.
  • Post intermission garbage removal and cleaning during performances.
  • Follow daily, weekly and monthly cleaning schedules.
  • Specific indoor and outdoor housecleaning duties as assigned.
  • Event setup, tear down and cleaning as needed.
  • Snow removal when necessary.

Requirements:

  • Previous custodial experience in a large, commercial space
  • Capable of  maneuvering 50 lbs. or more.
  • Must be willing to work a flexible schedule, including nights and weekends.
  • Dependable, and works well with team members

Experience and Qualifications:

  • High School Diploma or equivalent required
  • Must be able to communicate effectively with both written and verbal skills
  • Demonstrated expertise in commercial cleaning and sanitizing practices
  • MS Office software program experience preferred
  • Theatre or Live Entertainment Venue experience beneficial
  • Experience with a wide range of custodial equipment preferred
  • Ability to operate carpet cleaning and floor polishing equipment desirable

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender and its expression, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Send cover letter and resume to this link. No phone calls please.  Please indicate in your email or cover letter how you heard about this open position.


 

Institutional Giving Assistant

Reports to: Senior Director of Institutional Giving & Manager of Institutional Giving

The Institutional Giving Assistant is responsible for coordinating the cultivation, solicitation and stewardship process for all Corporate, Foundation and Government (CFG) prospects and performs needed clerical tasks in support of the Institutional Giving area.

Responsibilities:

  • Coordinate visibility, recognition, ticket requests and other benefit fulfillment for all institutional donors, sponsors and prospects
  • Work with the Graphics and Marketing departments in coordinating CFG graphic requests, sponsor logo approvals and marketing materials for the Development department
  • Coordinate and track all CFG donor invitations to Goodman events
  • Support front-line fundraisers and trustees in preparation for solicitation of Corporate sponsorships and Foundation/Government grants, including developing proposal materials
  • Assist in the preparation of sponsorship proposals, grant applications and reports by compiling, writing, editing, and proofreading information as assigned
  • Serve as point-person for the corporate annual fund giving (Corporate Connections) campaign
  • Process CFG gifts, create gift acknowledgements and provide accurate donor lists for print and web
  • Maintain and update Tessitura CRM database with organizational contacts for invitation lists, fundraising reports, and publications
  • Serve as the primary point person for all corporate entertainment events at the Goodman
  • Assist in preparation for trustee meetings
  • Provide additional clerical support to the CFG giving program as needed to ensure that departmental priorities can be met
  • Perform other duties as assigned

Qualifications:

  • Entry-level development position and/or event experience a key asset
  • Bachelor’s degree
  • Ability to manage numerous projects in a fast-paced environment
  • Excellent written and verbal communication skills
  • High level of attention to detail
  • Ability to work independently, to seek input and to take direction
  • Knowledge of Microsoft Office (Word, Excel, Access, PowerPoint); Tessitura Database experience a plus
  • Sensitivity to confidentiality

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Send cover letter and resume to this link.

No phone calls.  Please indicate in your cover letter where you found this position by listing the specific website or posting location.


 

Wardrobe Crew - A Christmas Carol

Reports to: Wardrobe Manager
Start Date: November 11, 2018 - December 30, 2018

The Goodman Theatre seeks additional Wardrobe Crew to join our team on our annual production of A Christmas Carol.

Members of the Wardrobe Crew will be attend all technical rehearsals to learn how to run the show.  Wardrobe Crew will work together with the actors on all costume shifts, quick changes and assist with actor hand offs during each performance.  Wardrobe crew is responsible for doing all show laundry as well as maintenance of all costume pieces which can include mending, stitching, and or replacing items as necessary.

This is an hourly position for the duration listed above.  Housing and travel are not provided.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Preferred Qualifications:

  • Working knowledge of backstage procedures and performance etiquette
  • Basic sewing skills
  • Wig and hair styling skills are beneficial
  • Be well organized and punctual
  • Work collaboratively as a team member and maintain a positive attitude in high pressure situations

Interested applicants should send a cover letter and resume including three (3) references to this link. Please indicate in the cover letter how you heard about this position. No calls please.


 

Wig Assistant - A Christmas Carol

Reports to: Wig Supervisor
Start Date: Mid-October 2018 - November 2018

The Goodman Theatre seeks an individual to assist the wig supervisor in building, reworking and styling the wigs and facial hair for our annual production of A Christmas Carol.

The Wig Assistant will be responsible for ventilating wigs and fronts, rolling and styling wigs, and assisting with organization and documentation.  If interested and available, the Wig Assistant will continue as a part of the wardrobe crew on the run of A Christmas Carol to help maintain and run wigs for the production.

This is an hourly position for the duration listed above.  Housing and travel are not provided.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Preferred Qualifications:

  • Good ventilating skills
  • Strong wig and hair styling skills
  • Working knowledge of backstage procedures and performance etiquette beneficial
  • Work collaboratively as a team member and maintain a positive attitude in high pressure situations

Interested applicants should send a cover letter and resume including three (3) references to this link. Please indicate in the cover letter how you heard about this position. No calls please.


 

Wig Runner/Wardrobe - A Christmas Carol

Reports to: Wig Supervisor & Wardrobe Supervisor
Start Date: Mid-October 2018 - November 2018

The Goodman Theatre seeks a Wig Runner/Wardrobe Crew member to join us for our annual production of A Christmas Carol.

The Wig Runner/Wardrobe Crew will attend all technical rehearsals to learn how to run the show, work directly with actors on all wig and costume shifts, and maintain wigs under the supervision of the wig supervisor.

This is an hourly position for the duration listed above.  Housing and travel are not provided.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Preferred Qualifications:

  • Working knowledge of backstage procedures, including running wigs, and performance etiquette
  • Strong wig styling skills
  • Make ups skills beneficial
  • Be well organized and punctual
  • Work collaboratively as a team member and maintain a positive attitude in high pressure situations

Interested applicants should send a cover letter and resume including three (3) references to this link. Please indicate in the cover letter how you heard about this position. No calls please.


 

Content Manager

Reports to: Director of Communications
Supervises: Video Producer and Content Creator

Job Summary: The Content Manager is a key collaborator in Goodman Theatre’s efforts to maximize storytelling tactics to promote greater awareness of its mission, productions and programs. S/he will oversee the creation of dynamic pieces that engage target audiences to support ticket sales, enhance brand recognition and promote overall institutional advancement. This position will facilitate cross-departmental collaboration to achieve cohesion in messaging across written and digital platforms. The ideal candidate is an excellent writer; has proven success using video, audio, digital/print platforms; is highly collaborative and deadline- and detail-oriented in a fast-paced creative environment; and understands the Goodman’s stature and significance in the local and national theater communities. 

Essential Functions include, but are not limited to:

  1. Create/provide creative direction/collaborate on the creation of storytelling pieces—from inception to research and development to execution and evaluation—to promote visibility of productions, programs and events; ensure end product is forward-thinking, well-produced, and on-brand and message.
  2. Collaborate with the Director of Communications and Director of Marketing to develop strategic content campaigns for all productions and programs; collaborate with Department Heads on special projects.
  3. Work with the Director of Digital Strategy on digital media content, including ideal format/lengths.
  4. Oversee two direct-reports (Video Producer and Content Creator) to achieve overall objectives.
  5. Contribute to messaging development for ticket campaigns (visuals and written).  
  6. Conduct on-camera interviews with artists involved and audience members attending productions and events; coordinate shoot communication/logistics with artists, theater leadership and colleagues.
  7. Writing and editing duties, including play/project descriptive copy development; scripts for broadcast (radio + TV) commercials; select e-mail correspondence and press releases, including Goodman Editorial Style Guideline Standards.
  8. Manage multiple projects across departments, prioritize deadlines and workflow; oversee cost and scope; evaluate/measure success.
  9. Work with two Senior Designers (Brand Strategy and Creative Content) to maintain the Goodman brand across all media with an eye toward quality and consistency, and on select project management.

Key Competencies:

A deadline-oriented self-starter with strong visual, verbal and written communication, and the ability to translate ideas and concepts into content. Excellent interpersonal skills for success working with artists, leadership and with every department in the organization. Proficiency with creative hardware and software tools, collaboration, management of others and self-management. Thorough knowledge of the Goodman and its production history.

Required Education: Bachelor’s Degree in Marketing, Communications, Journalism, Video Production, Graphic Design or related field.

Additional Eligibility Requirements: Minimum of 10 years’ experience in multimedia production, particularly in a creative environment. Experience working with clients, vendors and artists.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Interested applicants should send a cover letter and resume to this link. Please indicate in the cover letter how you heard about this position. No calls please.


 

Associate Director, Education and Engagement

Reports to: Director of Education and Engagement

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre seeks a highly organized, collaborative educator-administrator for our dynamic Education and Community Education Department. The ideal candidate has theatre education experience, and is able to work internally and externally to include and engage diverse groups of people.  A passion for the arts and a strong commitment to social justice is a must. 

Job Summary: Day-to-day management of Education and Engagement (EE) staff and programs. Strategic development of new programs and partnerships.

Primary Functions:

  1. Daily management of EE staff, including ongoing performance feedback
  2. Manage and administer community arts education programs
  3. Liaise with various departments to exchange data and coordinate EE initiatives
  4. Develop assessment protocols for all programs and workshops
  5. Monitors all revenue and expense activity
  6. Structures curriculum for and supervises work of department intern/apprentice
  7. Substitute teaches for teaching artists in all programs
  8. Supervise rollout of new initiatives, including workforce development program
  9. Coordinate and monitor department data within Tessitura

Key Competencies:

  1. Strong time, staff and project management
  2. Understand arts and education as essential tools for civic practice
  3. Excellent oral and written communications
  4. Prior teaching and curriculum development experience
  5. Teaching and facilitation of diverse topics and of diverse ages; cultural competence

Required Education:  Bachelor’s Degree in the arts, communications, or education and at least five years managerial experience. 

Preferred Education:  Master’s Degree in one of the above fields.  Fluency in Spanish. Proficient with technology, Tessitura experience highly desirable. 

Additional Eligibility Requirements: Must be able to drive and hold valid driver’s license. This job also requires work on some evenings and weekends.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Interested applicants should send a cover letter and resume including three (3) references to this link. Please indicate in the cover letter how you heard about this position. No calls please.


 

Cover Props Assistant

Reports to: Properties Supervisor
Start Date: 10/10/2018 -12/31/2018

The Goodman Theatre seeks a Cover Props Assistant to be a part of our production team.  The Cover Props Assistant will be responsible for shopping for furniture, hand props and materials for construction of props, responding to the daily needs of rehearsals, work load-ins and load-outs, and additional projects as assigned. 

This position is under the jurisdiction of the Goodman Theatre’s collective bargaining agreement with I.A.T.S.E Local 2 and is only for the dates listed above.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Preferred Qualifications:

  • Two to three years professional props experience with knowledge of period detail
  • Advanced knowledge and experience with prop construction methods and techniques
  • Proficient in Microsoft Office and Quicken 
  • Ability to repeatedly lift, push or maneuver 50-70 lbs, either alone or with assistance from others as well as scale ladders and work in high places
  • Must have own vehicle, applicable insurance, a valid driver’s license and clean driving record
  • Work collaboratively as a team member and maintain a positive attitude

Interested applicants should send a cover letter and resume including three (3) references to this link. Please indicate in the cover letter how you heard about this position. No calls please.