Employment

Goodman Theatre is currently seeking to fill the following positions:

Guest Services Associate - Part-Time
Ticket Services Representative - Part-Time
Director of New Play Development
Associate Producer
Scene Shop Apprentice
Associate Production Manager, Owen Theatre
Staff Stitcher
Outbound Sales Representatives (Part-Time)
Assistant Technical Director

 

Guest Services Associate - Part Time

Position Summary:

The Guest Services Associate is an integral part of the Goodman Theatre’s front-of-house department. This position is responsible for operating the information desk located in the Goodman lobby with a focus on providing customer service to all patrons and visitors. The Guest Services Associate greets and pro-actively anticipates the needs of guests so solutions can be offered. This is a part-time position with regular evening and weekend hours.

Position Responsibilities:

  • Greet and welcome all guests
  • Consistently offer professional, friendly and engaging customer service
  • Identify and anticipate guests’ needs
  • Offer assistance to all patrons with disabilities
  • Answer guest inquiries about services, facilities and box office
  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Ensure logging and delivery of packages, mail and messages
  • Follow all security and safety policies and procedures
  • Have knowledge of emergency procedures and assist as needed
  • Complete the opening & closing procedures of the facility
  • Perform other duties as assigned 

Experience and Qualifications:

  • 2 – 3 years of guest related experience in a high-volume setting. Hospitality experience a plus
  • Must possess outstanding guest services skills and sophisticated verbal and communication skills
  • Must have an exceptional understanding of cultural happenings of Chicago
  • Computer literate in Microsoft Windows applications
  • Highly responsible and reliable
  • Ability to work in a fast paced environment
  • Strong interpersonal and problem solving abilities
  • Ability to be in stationary position throughout an entire shift; during performances maneuver to greet guests
  • Capable of moving deliveries of up to 50 lbs

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Please submit resume and cover letter to: https://www.ikrut.com/microsite/pages/Goodman%20Theatre/default.html

Please indicate in the cover letter how you heard about this position. No emails or calls please.

 


 

Ticket Services Representative – Part Time

This position provides customer service to constituents attending the theater.

Responsibilities

  • Process all elements of subscriber and single ticket transactions: sell single tickets, subscriptions, and processing exchanges
  • Process promotional ticket orders
  • Handle cash, check, and credit card transactions
  • Accurately guide patrons through the buying process for accessible seats and complete all related notices
  • Assist with patron account maintenance
  • Troubleshoot patron issues, including but not limited to single-ticket-buyer exchanges, missed performances, incorrect information
  • Provide accurate and efficient service to Goodman patrons
  • Be proactive in staying informed of production information and ticket buying procedures, disseminated primarily through the use of email and posted information
  • Accurate packaging of tickets and setting up of will call
  • Complete other duties as assigned in support of the Goodman Theatre Ticket Services Department to ensure quality constituent service

Qualifications

  • Ticketing and Customer Service Experience required
  • Knowledge of Tessitura ticketing software preferred
  • Ability to work independently as well as in a team and group environment
  • Ability to work efficiently with attention to detail in a fast-paced work environment
  • Sensitivity to patron billing and credit card information
  • Office open 7 days a week, night and weekend availability a must, ideally 15-25 hrs per week based on the needs of the theatre

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Interested applicants should send a cover letter and resume to: https://www.ikrut.com/microsite/pages/Goodman%20Theatre/default.html

Please indicate in the cover letter how you heard about this position. No emails or calls please.

 


 

Director of New Play Development

Position Reports To:  Managing Producer 

The Director of New Play Development oversees the various new work development programs at The Goodman, including the curation and producing of our annual New Stages Festival and our commissioning program.  They are an active participant in season planning efforts and manage the Literary Department staff, overseeing literary support for all productions and workshops.

Job Responsibilities include but are not limited to:

  • Managing the Literary Department staff
  • Maintaining and fostering relationships with playwrights and their representatives.
  • Actively searching for plays (new and established) and productions to be considered for production.
  • Interfacing with Goodman Theatre’s Artistic Collective regarding future projects.
  • Reading, critiquing, developing and discussing projects under consideration seasonally and long-term.
  • Overseeing the commissioning program and other new play development functions and programs.
  • Working closely with the Resident Dramaturg to determine and hire free-lance dramaturgs as needed.
  • Contributing to our OnStage newsletter and other institutional publications.
  • Functioning as the lead producer and curator of our annual New Stages Festival.
  • Serving as a line producer for new work productions which includes: early discussions with the creative team, engaging with the casting process, participating in design meetings, being present in rehearsals as needed and being a principal presence through tech and previews.
  • Working with grant writers to craft proposals.
  • Representing the Goodman in the local and national communities including public events, fundraising events, national conferences and forums.

Required Qualifications:

  • BA or BFA degree in Theatre or related fields
  • Strong existing relationships with Playwrights, literary agents and other literary professionals within the theatre industry
  • Strong leadership, management and organization skills
  • Exemplary writing skills
  • Exemplary interpersonal and communications skills
  • Experience with Microsoft Suite/Office 365, primarily Excel, Word and Outlook

Preferred Qualifications:

  • Master’s Degree in Theatre or related field
  • Dramaturgical and producing experience in the commercial or non-profit theatre; familiarity with ArtsVision, KS Limelight.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

We are an inclusive and accessible employer; successful candidates will have experience working with diverse groups of people and will demonstrate a deep commitment to advancing equity and inclusion at the Goodman Theatre.

Please submit your resume (stressing previous experience and qualifications) and a cover letter with contact information for at least three professional references to: https://www.ikrut.com/microsite/pages/Goodman%20Theatre/default.html

Please indicate in your cover letter how you heard about this open position by listing the specific website or posting location.  No phone calls, please.

 Deadline to apply: Friday, August 30th, 2019

 


 

Associate Producer

Position Reports To: Managing Producer

The Associate Producer is a member of Goodman’s producing team, working to support and execute all productions, programs and special events.  This position requires evening and weekend hours.

Job Responsibilities include but are not limited to:

  • Working with Goodman Theatre’s Producing Staff to oversee and support all productions and special events while maintaining high artistic standards.
  • Serving as a line producer for productions as assigned which includes: early discussions with the creative team, engaging with the casting process, participating in design meetings, being present in rehearsals as needed and being a principal presence through tech and previews.
  • Attending production milestones including: first read-throughs, technical rehearsals, previews, opening and closing performances.
  • Collaborating with literary staff to produce new play readings and workshops as needed.
  • Consulting with other departments to ensure production needs are being met.
  • Conceiving of, planning, and executing ancillary events as needed around each production.
  • Working with our Education and Community Engagement Department on special events and engagement efforts that maintain and grow our connection to the community.
  • Working with our Marketing Department to coordinate video/content efforts for each production.
  • Working with the Managing Producer to hire artistic staff on each production.
  • Facilitating department meetings. 

Required Qualifications:

  • BA or BFA degree in Theatre or related fields
  • Producing experience in the commercial or non-profit theatre
  • Strong leadership, management and organization skills
  • Exemplary interpersonal and communications skills
  • Experience with Microsoft Suite/Office 365, primarily Excel, Word and Outlook

Preferred Qualifications:

  • Directing experience in theatre, TV or film; familiarity with ArtsVision
  • Graduate degree in Theatre or a related field

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

We are an inclusive and accessible employer; successful candidates will have experience working with diverse groups of people and will demonstrate a deep commitment to advancing equity and inclusion at the Goodman Theatre.

Please submit your resume (stressing previous experience and qualifications) and a cover letter with contact information for at least three professional references to: https://www.ikrut.com/microsite/pages/Goodman%20Theatre/default.html 

Please indicate how you heard about this open position in your cover letter by listing the specific website or posting location. No phone calls, please.

Deadline to apply: Friday, August 30, 2019

 


Scene Shop Apprentice

REPORTS TO: Technical Director

The Goodman Theatre is searching for a Scene Shop Apprentice to join our scene shop staff.  This position provides an opportunity to develop scenery construction skills and gain experience working in a professional theatrical scene shop. The Scene Shop Apprentice will work collaboratively with the Technical Director and production staff to construct, load-in, maintain and load-out scenery for the 9 show subscription season, including our annual production of A Christmas Carol, at the Goodman Theatre. This position can require some evening and weekend hours on an as needed basis.

This position is full-time and is under the jurisdiction of the Goodman Theatre’s collective bargaining agreement with I.A.T.S.E Local 2. 

PREFERRED QUALIFICATIONS:

  • Experience in scenic carpentry, metal working, and stage rigging
  • Knowledge of theatrical procedures used in scenic construction, finish carpentry and in automation/motion control is beneficial
  • Ability to repeatedly lift, push or maneuver 50-70 lbs, either alone or with assistance from others as well as scale ladders and work in high places
  • Work collaboratively as a team member and maintain a positive attitude 

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Interested candidates should send a cover letter and resume to:

https://www.ikrut.com/microsite/pages/Goodman%20Theatre/default.html

NO CALLS PLEASE - Please indicate in the cover letter how you heard about this position. 

 


 

Associate Production Manager, Owen Theatre

REPORTS TO: Production Manager

START DATE: Negotiable

The Goodman Theatre seeks an Associate Production Manager to be an integral part of the production management team.  This individual will work with directors, designers, and our experienced staff on an eight (8) show season, our annual production of A Christmas Carol, New Stages Festival, special events, and rentals.  Applicants should have three (3) years professional production management experience, be proficient in technical theatre practices, have strong communication skills, be able to think creatively, be self-motivated, and maintain a positive attitude.  A working knowledge of AutoCAD and experience with IATSE, AEA, and USA agreements are beneficial. 

This position is full time and includes a benefits package. 

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city. 

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

DUTIES AND RESPONSIBILITIES INCLUDE:

  • Work in collaboration with directors, designers, production department supervisors, and other departments to realize productions and events in the theatres while maintaining the artistic mission and standards of the Goodman Theatre 
  • Develop estimates and calendars for productions, events, and rentals  
  • Manage and maintain production budgets and schedules in collaboration with department supervisors  
  • Hire Crew and Stage Managers  
  • Coordinate and oversee meetings throughout the production process  
  • General oversight and interdepartmental coordination for all aspects of the production process including tech, load-ins and load-outs which will require night and weekend hours 
  • Attend and participate in all technical rehearsals and attend previews in order to coordinate daily goals, set priorities, and ensure a safe, effective and efficient process   
  • Administer Health and Saftey standards in collaboration with production team and production department supervisors 

Interested candidates should send a cover letter, resume, and three (3) references to: https://www.ikrut.com/microsite/pages/Goodman%20Theatre/default.html

 


 

Staff Stitcher

Reports To: Costume Shop Manager

Position Summary: 

The Goodman Theatre is searching for a Staff Stitcher to join our costume shop.  Responsibilities include building and altering costumes under the supervision of the draper and first hand for the Goodman’s eight (8) show season which includes our annual production of A Christmas Carol, the New Stages Festival, and additional special events.  The Stitcher, along with the rest of the costume shop team, will also participate in the maintenance of shop spaces and supplies.

This position is full-time, pays a minimum of $17.00 per hour, and includes benefits.  It can also require some evening and weekend hours on an as needed basis.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Preferred Qualifications:

  • 2-3 years professional costume shop experience is desirable
  • Strong skills at both hand and machine stitching
  • Able to prioritize tasks and be very detail oriented
  • Work collaboratively as a team member and maintain a positive attitude

Interested candidates should send a cover letter, resume, on-line portfolio or pdf of select work and 3 references to: heidimcmath@goodmantheatre.org or 170 N. Dearborn St. Chicago IL 60601.

Please indicate in the cover letter how you heard about this position. No calls please.

 


 

Outbound Sales Representatives (Part-Time)

Goodman Theatre is looking to hire part time sales representatives (minimum 20 hours, maximum 29 hours) for our morning and evening shifts. Pay is minimum wage plus commission weekly up to 14% and daily cash bonus opportunities. The position is phone sales of our Season Membership packages and Fundraising for Chicago’s oldest and largest nonprofit theatre. We are looking for committed and self-motivated individuals who are comfortable being team players and who have a passion for the arts. If you have previous experience in telemarketing, great although not necessary. If interested please call 312-443-8015 and leave a message letting us know why you would like to work at the Goodman and what past experiences make you the ideal candidate for our team. If we are interested we will follow up with you.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.


 

Assistant Technical Director

Reports to: Technical Director and Associate Technical Director
Start Date: Negotiable

The Goodman Theatre seeks an Assistant Technical Director to be an integral part of the production staff.  This individual will work with directors, designers, and our experienced staff on an eight (8) show season, our annual production of A Christmas Carol, New Stages Festival, special events, and rentals at the Goodman Theatre.

Applicants should have three (3) years professional experience in technical direction or a related field, knowledge and experience in scenery construction techniques, mechanical design, automation controls, stage rigging, as well as time and materials estimating.  Proficiency in AutoCAD, both 2D and 3D applications, and Microsoft Office Suite are required.

To best succeed in this position the Assistant Technical Director will need strong communication and leadership skills, be able to multi-task, be detail oriented, work with a wide variety of people including Goodman staff, designers, IATSE crew members, as well as be a good team member and maintain a positive attitude.

This position is full time and includes a benefits package.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Duties and Responsibilities Include:

  • Technical design and engineering of scenery and automated effects (including but not limited to winch driven, hydraulic, and pneumatic effects)
  • Produce technical and construction drawings using Auto CAD
  • Collaborate with designers and production departments to realize each production’s design on-time and within budget
  • Assist the Technical Director with production planning which includes time and material estimating, developing build and load-in schedules, project coordination, supervision of scene shop staff, general shop operations, and interdepartmental needs
  • Maintain accurate inventory of materials, expendables, stock scenery and soft goods
  • Work with the Assistant to the Production Manager in tracking and reconciling purchases and expenses
  • Work with the Scene Shop Foreman in the maintenance of the scene shop facility, tools and vehicles
  • Lead load-ins and attend technical rehearsals as assigned
  • Maintain Quality and Standards of the Goodman Theatre
  • Implement Goodman Theatre Health and Safety Policies

Interested candidates should send a cover letter, resume and three (3) references to this linkNo phone calls please. Please indicate in the cover letter how you heard about this position.