Employment

Goodman Theatre is currently seeking to fill the following positions:

Graphic Designer
Ticket Services Representative - Part Time

Casting Assistant

Custodial Supervisor

Front-of-House Staff

Subscription Sales Representatives

 

Graphic Designer

Position Reports to: Senior Designers; Director of Communications

Position Summary: The Graphic Designer is responsible for creating and executing design concepts as well as maintaining visual appearance, usability and brand continuity. Areas of work may include but are not limited to: print design for advertising, direct mail and flyers, event invitations, environmental signage, design for web, and assistance with photo and video shoots.

Essential functions of this job include, but are not limited to:

  • The ability to interact and collaborate with all departments, specifically working with the Co-Senior Designers and within the Communications Department
  • Taking projects from initial concept to finished piece
  • Working on multiple projects under tight deadlines
  • Maintaining individual workflow and project schedules
  • The ability to effectively design within Goodman brand standards
  • The ability to work across media
  • Communicating with outside vendors

Competencies: Excellent visual, oral and written communication skills; strong knowledge of hardware and software tools for visual design, specifically the Adobe Creative Suite (InDesign, Photoshop, Illustrator); the ability to collaborate and contribute ideas within the department and cross-departmentally; a thorough knowledge of the institution and its current and past productions; a working knowledge of print and digital production. Familiarity with Mac OS, Wordpress and Basecamp is a plus.

Work Environment and Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, scanners, phones, photocopiers, filing cabinets, printers, as well as professional photo and video equipment. The employee is regularly reviewing and analyzing data on computers and in print media, generally in a stationary position. Occasional attendance at evening events is expected and may require traversing between rooms or groups of people.

Required Education: Bachelor’s Degree in Graphic Design or related field.

Additional Eligibility Requirements:  2+ years experience in art and design, preferably communication design; experience working with clients, vendors and other visual artists.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are an inclusive and accessible employer; successful candidates will have experience working with diverse groups of people.

Please submit cover letter and resume to this link.

Please indicate in cover letter how you heard about this open position by listing the specific website or posting location.  No phone calls, please.


 

Ticket Services Representative - Part Time

Position Reports to: Ticket Services Manager

This position provides customer service to constituents attending the theater.

Position Responsibilities Include:

  • Process all elements of subscriber and single ticket transactions: sell single tickets, subscriptions, and processing exchanges
  • Process promotional ticket orders
  • Handle cash, check, and credit card transactions
  • Accurately guide patrons through the buying process for accessible seats and complete all related notices
  • Assist with patron account maintenance
  • Troubleshoot patron issues, including but not limited to single-ticket-buyer exchanges, missed performances, incorrect information
  • Provide accurate and efficient service to Goodman patrons
  • Be proactive in staying informed of production information and ticket buying procedures, disseminated primarily through the use of email and posted information
  • Accurate packaging of tickets and setting up of will call
  • Complete other duties as assigned in support of the Goodman Theatre Ticket Services Department to ensure quality constituent service

Experience and Qualifications:

  • Ticketing and Customer Service Experience required
  • Knowledge of Tessitura ticketing software preferred
  • Ability to work independently as well as in a team and group environment
  • Ability to work efficiently with attention to detail in a fast-paced work environment
  • Sensitivity to patron billing and credit card information
  • Office open 7 days a week, night and weekend availability a must, ideally 20-28hrs per week based on the needs of the theatre

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are an inclusive and accessible employer; successful candidates will have experience working with diverse groups of people.

Please submit cover letter and resume to this link.

Please indicate in cover letter how you heard about this open position by listing the specific website or posting location.  No phone calls, please.


 

Casting Assistant

Join the dynamic team of arts professionals at the Goodman Theatre!  Goodman Theatre is an artistic and community institution dedicated to the art of theater and to civic engagement in the theater arts. Goodman believes it has a responsibility to provide artists with the opportunity to explore a wide range of theatrical visions, and ensure that cultural inclusion is the fabric of the organization and fully engage in the life of our community.  Goodman is currently seeking applicants for an open position in our Casting Department.

Postition Reports to: Managing Producer/Director of Casting

Position Responsibilities Include But Are Not Limited to:

  • Providing administrative support to the Artistic Department
  • Working with other Artistic staff members to ascertain and facilitate directors’ needs on productions
  • Maintenance of the casting department files, both hard-copy and digital
  • Coordinating audition logistics including: space reservations, supplies, set up and execution
  • Facilitating the scheduling of audition appointments with agents and actors, as well as the preparation of audition materials
  • Attending local productions, showcases, and other actor-related events with a special attention on the non-union acting community

Experience and Qualifications:

  • BA or BFA degree in Theatre or related fields preferable
  • Previous experience in casting and/or arts administration
  • Excellent interpersonal and communication skills
  • Strong organization skills
  • Detail oriented and multitasking abilities
  • Exemplary interpersonal and communications skills
  • Experience with Microsoft Word, Excel and Outlook
  • Ideal but not essential:  familiar with ArtsVision, KS Limelight

Work Environment & Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. The employee is regularly reviewing and analyzing data on computers and in print media, generally in a stationary position. Occasional attendance at evening events is expected and may require traversing between rooms or groups of people.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

We are an inclusive and accessible employer; successful candidates will have experience working with diverse groups of people.

Please e-mail resume (stressing previous experience and qualifications), cover letter, and contact information for at least three professional references by May 31st, 2018 to this link

Please indicate in cover letter how you heard about this open position by listing the specific website or posting location.  No phone calls, please.


Custodial Supervisor

Position Summary: The Custodial Supervisor is responsible for the hands-on implementation of the cleaning program and supporting the built environment for all occupants. This individual interacts with other employees and outside vendors, and helps to support the Goodman’s artistic work. This is a full time, salaried position with an exceptional benefits package. Qualified candidates must be willing to work a flexible schedule, including occasional night and weekend shifts for performance coverage.

Position Responsibilities:

  • Cleaning and Set-up Duties: Perform maintenance and event setup in collaboration with management team and the custodial crew; maintain an environment that is sanitary, attractive, and orderly.
  • Staff Supervision: Oversee in-house staff of custodians and coordinate outsourced specialty cleaning service providers. New employee hiring and orientation, training and guidance; corrective action as necessary. Assign and prioritize tasks and work requests.
  • Inventory Management: Maintain, source and procure cleaning supplies, consumable products and equipment inventories; identify the opportunity to employ green cleaning products and practices, create, maintain, and comply with Safety Data Sheets for all products used by the custodial crew and collaborate with the Facilities Maintenance Manager to negotiate pricing for products.
  • Quality Assurance: Perform quality assurance inspections and audits; report building hazards and need for repairs to the facilities management team; meet performance plans; assist the facilities team with projects and resolution of building issues as needed; ensure all projects, maintenance or cleaning challenges are communicated effectively for resolution.
  • Provide functional/operational support to work area as essential personnel during times of emergency
  • Perform and coordinate snow and ice removal on perimeter walkways as needed
  • Interface with space management and maintenance management software to schedule cleaning tasks
  • All other duties as assigned

Experience and Qualifications:

  • High School Diploma or equivalent required
  • Must be able to communicate effectively with both written and verbal skills
  • Capable of performing physical labor, maneuvering 60 lbs. or more, negotiating ladders, working from heights of up to 30 feet, and working from unusual angles to fix equipment
  • Ability to supervise, motivate and mentor personnel
  • Demonstrated experience in accountability, coaching, motivating, developing, and leading a team
  • Ability to plan for enough staff to complete tasks, projects and work requests
  • Ability to foster and maintain good working relationships with key stakeholders
  • Demonstrated expertise in commercial cleaning and sanitizing practices
  • MS Office software program experience preferred
  • Theatre or Live Entertainment Venue experience beneficial

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender and its expression, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Send cover letter, resume, and salary history via email here or via fax to 312.553.7234.  No phone calls.  Please indicate in your email or cover letter how you heard about this open position.


 

Front of House Staff

Position Availability: April 2018

Goodman Theatre seeks part-time front-of-house staff. A member of the front-of-house staff is responsible for working in all areas of the lobby; positions include bartender, coat check attendant, gift store attendant and greeter. Candidates must have outstanding customer service skills, basic bartending knowledge and must be available to work evenings, weekends, and Thursday matinees.

Goodman Theatre is an Equal Opportunity Employer, and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Please send resume with cover letter via email to fohjobs@goodmantheatre.org or via fax to 312-443-3821. No phone calls, please.


 

Subscription Sales Representatives

Goodman Theatre is looking to hire part time sales representatives for our morning and evening shifts (9-2 and 4-9 / as well as Saturday from 11-4). Pay is minimum wage plus commission weekly up to 14% and daily cash bonus opportunities. The position is phone sales of our Season Membership packages and Fundraising for Chicago’s oldest and largest nonprofit theatre. We are looking for committed and self-motivated individuals who are comfortable being team players. If interested please call 312-443-8015 and leave a message letting us know why you would like to work at the Goodman and what past experiences make you the ideal candidate for our team. If we are interested we will follow up with you.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.