Employment

Goodman Theatre is currently seeking to fill the following positions:

Ticket Services Representative (Part-Time)
Casting Director

Part Time Custodian

Run Crew - The Music Man

Assistant Technical Director

Outbound Sales Representatives (Part-Time)

 

 

Ticket Services Representative - Part-Time

Reports To: Ticket Services Manager
This position provides customer service to constituents attending the theater.

Responsibilities:

  • Process all elements of subscriber and single ticket transactions: sell single tickets, subscriptions, and processing exchanges
  • Process promotional ticket orders
  • Handle cash, check, and credit card transactions
  • Accurately guide patrons through the buying process for accessible seats and complete all related notices
  • Assist with patron account maintenance
  • Troubleshoot patron issues, including but not limited to single-ticket-buyer exchanges, missed performances, incorrect information
  • Provide accurate and efficient service to Goodman patrons
  • Be proactive in staying informed of production information and ticket buying procedures, disseminated primarily through the use of email and posted information
  • Accurate packaging of tickets and setting up of will call
  • Complete other duties as assigned in support of the Goodman Theatre Ticket Services Department to ensure quality constituent service

Qualifications:

  • Ticketing and Customer Service Experience required
  • Knowledge of Tessitura ticketing software preferred
  • Ability to work independently as well as in a team and group environment
  • Ability to work efficiently with attention to detail in a fast-paced work environment
  • Sensitivity to patron billing and credit card information
  • Office open 7 days a week, night and weekend availability a must, ideally 15-25 hrs per week based on the needs of the theatre

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Interested applicants should send a cover letter and resume to: this link. Please indicate in the cover letter how you heard about this position. No emails or calls please.

 


 

 

Casting Director

Join the dynamic team of arts professionals at the Goodman Theatre! Goodman Theatre is an artistic and community institution dedicated to the art of theater and to civic engagement in the theater arts. Goodman believes it has a responsibility to provide artists with the opportunity to explore a wide range of theatrical visions, to ensure that cultural inclusion is the fabric of the organization and to fully engage in the life of our community. This open position offers a competitive salary and full benefits package.

The Casting Director oversees the casting department at the Goodman Theatre, leading and facilitating all casting efforts for productions, workshops, readings and special events, as well overseeing all relations with the acting community.

Job Responsibilities include but are not limited to:

  • Leading and facilitating all local casting for Goodman productions, including AEA Equity Principal Auditions and auditions for specific productions
  • Coordination of out-of-town casting for Goodman productions, serving as a liaison between the production’s director and the out-of-town casting director
  • Facilitating all actor correspondence, correspondence with Actor’s Equity Association (regarding auditions, casting statistics, and casting procedures)
  • Attending local productions, showcases, and other actor-related performance events

Required Qualifications:

  • BA or BFA degree in Theatre or related fields preferable
  • At least 3 years’ experience as a Casting Director working on theatrical productions in either a regional theatre or commercial casting office, or 5 years’ experience as a Casting Associate.
  • Strong leadership, management and organization skills
  • Exemplary interpersonal and communications skills
  • Experience with Microsoft Suite/Office 365, primarily Excel, Word and Outlook

Preferred Qualifications:

Directing experience in theatre, TV or film; Producing experience in the commercial or non-profit theatre; familiarity with ArtsVision, KS Limelight.

Please e-mail resume and cover letter with contact information for at least three professional references by May 31st, 2019 to this link. No phone calls, please.

 


 

 

Part Time Custodian

Position Summary: The Part Time Custodian is responsible for all daily and project cleaning of the Goodman Theatre as well as assigned event setups. This individual interacts with diverse groups of employees and helps to support the Goodman’s artistic work.

Responsibilities:

  • Perform all daily and assigned house cleaning activities.
  • Daily garbage removal from all areas of the building.
  • Post intermission garbage removal and cleaning during performances.
  • Follow daily, weekly and monthly cleaning schedules.
  • Specific indoor and outdoor housecleaning duties as assigned.
  • Event setup, tear down and cleaning as needed.
  • Snow removal when necessary.

Requirements:

  • Previous custodial experience in a large, commercial space
  • Capable of maneuvering 50 lbs. or more.
  • Must be willing to work a flexible schedule, including nights and weekends.
  • Dependable, and works well with team members

Experience and Qualifications:

  • High School Diploma or equivalent required
  • Must be able to communicate effectively with both written and verbal skills
  • Demonstrated expertise in commercial cleaning and sanitizing practices
  • MS Office software program experience preferred
  • Theatre or Live Entertainment Venue experience beneficial
  • Experience with a wide range of custodial equipment preferred
  • Ability to operate carpet cleaning and floor polishing equipment desirable

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender and its expression, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Send cover letter and resume to this link. No phone calls please. Please indicate in your email or cover letter how you heard about this open position. 


 

Run Crew - The Music Man

Reports to: House Carpenter / Stage Management
Production: The Music Man
Dates Required: 6/19/19 - 8/11/19 (possible extension through 8/18)

Goodman Theatre seeks Run Crew for the final production of our 18/19 season, THE MUSIC MAN.  

Interested applicants should have a working knowledge of backstage practices and procedures, a college education or equivalent professional experience, be punctual, professional, work well as a member of a team, and maintain a positive attitude in times of stress.  Applicants must have the ability to repeatedly lift, push or maneuver up to 50-70 lbs. either alone or with assistance as well as climb ladders and work in high places.

This is an hourly position with a minimum rate of $15.00/hour for the duration listed above.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Duties and Responsibilities Include:

  • Attend all rehearsals and performances as scheduled.
  • Prepare, clean the stage and preset scenery and props prior to any rehearsal or performance.
  • Shift scenery, aid with prop handoffs, run the show and maintain the quality of the production.

Interested applicants should send a cover letter and resume including three (3) references to this link. Please indicate in the cover letter how you heard about this position. No calls please.

 


 

 

Assistant Technical Director

Reports to: Technical Director and Associate Technical Director
Start Date: Negotiable

The Goodman Theatre seeks an Assistant Technical Director to be an integral part of the production staff.  This individual will work with directors, designers, and our experienced staff on an eight (8) show season, our annual production of A Christmas Carol, New Stages Festival, special events, and rentals at the Goodman Theatre.

Applicants should have three (3) years professional experience in technical direction or a related field, knowledge and experience in scenery construction techniques, mechanical design, automation controls, stage rigging, as well as time and materials estimating.  Proficiency in AutoCAD, both 2D and 3D applications, and Microsoft Office Suite are required.

To best succeed in this position the Assistant Technical Director will need strong communication and leadership skills, be able to multi-task, be detail oriented, work with a wide variety of people including Goodman staff, designers, IATSE crew members, as well as be a good team member and maintain a positive attitude.

This position is full time and includes a benefits package.

By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Duties and Responsibilities Include:

  • Technical design and engineering of scenery and automated effects (including but not limited to winch driven, hydraulic, and pneumatic effects)
  • Produce technical and construction drawings using Auto CAD
  • Collaborate with designers and production departments to realize each production’s design on-time and within budget
  • Assist the Technical Director with production planning which includes time and material estimating, developing build and load-in schedules, project coordination, supervision of scene shop staff, general shop operations, and interdepartmental needs
  • Maintain accurate inventory of materials, expendables, stock scenery and soft goods
  • Work with the Assistant to the Production Manager in tracking and reconciling purchases and expenses
  • Work with the Scene Shop Foreman in the maintenance of the scene shop facility, tools and vehicles
  • Lead load-ins and attend technical rehearsals as assigned
  • Maintain Quality and Standards of the Goodman Theatre
  • Implement Goodman Theatre Health and Safety Policies

Interested candidates should send a cover letter, resume and three (3) references to this linkNo phone calls please. Please indicate in the cover letter how you heard about this position.  

 


 

Outbound Sales Representatives (Part-Time)

Goodman Theatre is looking to hire part time outbound sales representatives (minimum 20 hours, maximum 29 hours) for our morning and evening shifts. Pay is minimum wage plus commission weekly up to 14% and daily cash bonus opportunities. The position is phone sales of our Season Membership packages and Fundraising for Chicago’s oldest and largest nonprofit theatre. We are looking for committed and self-motivated individuals who are comfortable being team players. If interested please call 312-443-8015 and leave a message letting us know why you would like to work at the Goodman and what past experiences make you the ideal candidate for our team. If we are interested we will follow up with you.

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.