Thank you for joining us as a Member this season. Your support allows the theater to program the plays you’ve come to expect from the Goodman. Below and inside you’ll find useful information about your 23/24 membership.
You can access your performance dates and times anytime online in your “Account Overview” area by logging in at GoodmanTheatre.org/Login. Please call Member Services (312.443.3810) if you have difficulty accessing your account.
TICKET DELIVERY
Member tickets will be delivered via email from Orders@GoodmanTheatre.org three weeks before the run of a play to the email associated with your membership account. You’ll receive a text message after tickets are sent confirming delivery if we have a mobile number on record.
BENEFITS
As a Goodman Member, you’ll enjoy exclusive benefits including:
CLASSIC MEMBERS
• NEW: Save 50% on additional single tickets for your member shows.
• NEW: Join us in the private Goodman Lounge before your performance, up two times per year (based on availability).
CLASSIC AND CHOICE MEMBERS
• Unlimited ticket exchanges
• NEW: A 25% discount at our bar and gift shop
• Save 15% on tickets for A Christmas Carol
Questions? Call Member Services at 312.443.3810 (12noon – 5pm, daily).
QUICK REFERENCE GUIDE
In the Albert Theatre
The Nacirema Society | September 16 – October 15, 2023 Highway Patrol | January 20 – February 18, 2024 The Penelopiad | March 2 – March 31, 2024 Joe Turner’s Come and Gone | April 13 – May 12, 2024 Midnight in the Garden of Good and Evil | June 25 – August 4, 2024
In the Owen Theatre
LUCHA TEOTL | September 29 – October 29, 2023 The Matchbox Magic Flute | February 10 – March 10, 2024 English | May 10 – June 9, 2024
Special Performances A Christmas Carol | November 18 – December 31, 2023
Box Office Hours 12noon – 5pm, daily
Telephone Member Services: 312.443.3810 Emergency during performance/ Guest Services/Lost and Found: 312.443.5555 TTY/TDD: 312.443.3829
Ticket exchanges are free, but upgrade charges apply if exchanging into a higher-priced performance.
• When possible, we ask that you make any exchange requests in advance so that seats can be utilized for other patrons.
• If you missed a performance, a standby ticket may be scheduled. Standby seating is subject to availability on the new performance date you arrange. Please call Member Services as soon as possible after missing a show to request Standby.
• If you are unable to attend a performance and would like to donate your tickets, contact Member Services. Ticket donations are tax-deductible and receipts are issued in January for the tax year.
WAYS TO EXCHANGE YOUR TICKETS
By phone at 312.443.3810 (12noon – 5pm, daily).
In person at the Box Office in the lobby at 170 N. Dearborn
PURCHASING ADDITIONAL TICKETS
NEW FOR 2023/2024: Classic Members can purchase additional single tickets for 50% off for shows in your membership for family and friends!
Simply book the tickets online for your preferred show, date and time—when you log in during the purchase process the discount will automatically be applied. You can also call Member Services at any time to book your 50% additional tickets.
Choice Members also save 15% on all performances of A Christmas Carol. Use promo code ACC15 to access your discount.
RESERVING SPACE IN THE GOODMAN LOUNGE
All Classic Members can join us in the private Goodman Lounge before your performance up to two times a year! Emails will be sent soon after you receive your member tickets for each production with a link to reserve. Space is limited and a reservation is required.
TRANSPORTATION
PARKING INFORMATION Goodman Theatre is centrally located in Chicago’s Loop at 170 North Dearborn Street, close to major highways and Jean-Baptiste Pointe DuSable Lake Shore Drive and is accessible from the Red, Brown, Blue and Purple trains as well as many CTA bus routes.
Parking options for Goodman Theatre start at just $18*
PREFERRED PARTNER Government Center Self Park (GR) – 181 North Clark Street
$18 for Goodman Theatre Patrons
Entrance located near the southeast corner of Clark and Lake Streets.
Theatre District Self Park (TD) – 181 North Dearborn Street
$22 for Goodman Theatre
Patrons Entrance located on Dearborn Street across from the Goodman and on the corner of Lake and Dearborn Streets.
Parking passes for the 2023/2024 Season are completely flexible. You can purchase as many as you need and use them for any performance date during the season, including exchanged performance dates. Visit iparkit.com/Goodman to purchase passes or GoodmanTheatre.org/Parking to learn more. *All parking rates subject to change.
PATRON SERVICES AND AMENITIES ACCOMMODATION OF LATECOMERS
To minimize disruption, Goodman patrons who arrive late will be seated at the discretion of the house manager. Please be aware that latecomers may be offered alternate seats or be asked to wait until intermission to enter.
ACCESSIBILITY SERVICES
Seating for wheelchair users and those with limited mobility is available, in addition to a front entrance with automatic doors, elevators, wheelchair transport to and from seating and accessible restrooms.
Assistive listening devices, including t-coil compatible neck loops, and noise-reducing headphones are available at Guest Services (must leave ID in exchange for the device during your performance). Braille and large print programs may also be obtained at Guest Services free of charge.
In addition, Goodman offers ASL Interpretation, Touch Tours, Audio Description, Open Captioning and Sensory Friendly/Relaxed environments at select performances. For more information visit GoodmanTheatre.org/Access or inquire at the Guest Services desk.
Select performances offer Spanish Subtitles—please see individual play pages at Goodmantheatre.org for dates and times.
SAVE 25% AT THE GOODMAN BARS AND GIFT SHOPS
Show your Goodman membership card (sent with your guide) or your member tickets to receive 25% off at both the Goodman bar and gift shop all season long.
Experience heart-pounding spectacle next door to a laugh-out-loud debutante ball. A fresh take on a centuries-old tale and a modern true story with a thrilling twist. From a hilarious new musical to a major revival, you’ll find familiar and new voices in Artistic Director Susan V. Booth’s first Goodman season—plays that celebrate the mess and magic of us all.
