2025/2026 Member Guide

WELCOME TO THE 2025/2026 GOODMAN SEASON!

Thank you for joining us as a Member this season. Your support allows the theater to program the plays you’ve come to expect from the Goodman. Below and inside you’ll find useful information about your 25/26 membership.

Overview & Benefits
Quick Reference Guide
Exchanges & Add-Ons
Transportation
Patron Services & Amenities

YOUR TICKETS, PLAYS AND DATES

You can access your performance dates and times anytime online in your “Account Overview” area by logging in at GoodmanTheatre.org/Login. Please call Member Services (312.443.3810) if you have difficulty accessing your account.

TICKET DELIVERY

Member tickets will be digitally delivered to your email from Orders@GoodmanTheatre.org approximately three weeks before the run of a play. If we have your mobile number, you’ll receive a text after tickets are sent confirming delivery.

NEW: Goodman tickets can now be added to your mobile wallet! After receiving your tickets via email, log in to your account, visit “Upcoming Events” and select “ View Tickets” to access your mobile ticket and add to wallet (Note: this process will only work on a mobile device).

BENEFITS

As a Goodman Member, you’ll enjoy exclusive benefits including:

CLASSIC AND CHOICE MEMBERS
• Unlimited ticket exchanges
• A 25% discount at our bar and gift shop
• Save 15% on tickets for A Christmas Carol
• Save 25% on performances of The Magic Parlour

CLASSIC MEMBERS ALSO RECIEVE THESE ADDITIONAL BENEFITS
• Save 50% on additional single tickets for your member shows.
• Join us in the private Goodman Lounge before your performance, up two times per year (based on availability).

Questions? Call Member Services at 312.443.3810 (12noon – 5pm, daily).

QUICK REFERENCE GUIDE

In the Albert Theatre

Ashland Avenue | September 6 – October 12, 2025
Holiday | January 31 – March 1, 2026
Ma Rainey’s Black Bottom | March 28 – April 26, 2026
Iceboy! | June 9 – July 19, 2026

In the Owen Theatre

Revolution(s) | October 4 – November 9, 2025
The Brief Wondrous Life of Oscar Wao | February 21 – April 5, 2026
Blood Memory | May 2 – May 31, 2026

Special Performances
A Christmas Carol | November 15 – December 31, 2025
The Magic Parlour | Visit GoodmanTheatre.org/Magic for dates
Theater of the Mind | Performances start Spring 2026

BOX OFFICE HOURS
In Person: Tuesday – Sunday, 12noon – 5pm
By Phone: Daily, 12noon – 5pm 

TELEPHONE
Telephone Member Services: 312.443.3810
Emergency during performance/
Guest Services/Lost and Found: 312.443.5555

ONLINE
GoodmanTheatre.org
Facebook.com/GoodmanTheatre
Twitter.com/GoodmanTheatre
YouTube.com/GoodmanTheatre
Instagram.com/GoodmanTheatre
MemberServices@GoodmanTheatre.org 

All performances and dates subject to change. 

MEMBER BENEFITS DETAILS

TICKET EXCHANGE INFORMATION

• Exchanges are free, but upgrade charges apply for a higher-priced performance.
• Please exchange tickets in advance so that seats can be utilized for other patrons.
• If you miss a performance, a standby ticket may be scheduled for a future date, subject to availability.
• If you are unable to attend and would like to make a tax-deductible donation of your tickets, contact Member Services.

WAYS TO EXCHANGE YOUR TICKETS

By phone at 312.443.3810 (12noon – 5pm, daily).
In person at the Box Office in the lobby at 170 N. Dearborn (Tuesday – Sunday, 12noon – 5pm)

PURCHASING ADDITIONAL TICKETS

Classic Members can purchase additional single tickets for 50% off for shows in your
membership! Classic and Choice Members also receive 25% off performances of The Magic Parlour.

Simply book the tickets online for your preferred show, date and time—when you log in
during the purchase process the discount will automatically be applied.

Classic and Choice Members also save 15% on all performances of A Christmas Carol. Use promo code ACC15 to access your discount.

RESERVING SPACE IN THE GOODMAN LOUNGE

All Classic Members can join us in the private Goodman Lounge before your performance up to two times a year! Emails will be sent soon after you receive your member tickets for each production with a link to reserve. Space is limited and a reservation is required.

TRANSPORTATION

PARKING INFORMATION
The Goodman is centrally located in Chicago’s Loop at 170 North Dearborn Street, close to major highways and Jean-Baptiste Pointe DuSable Lake Shore Drive and is accessible from the Red, Brown, Blue and Purple trains as well as many CTA bus routes.

Parking options for The Goodman start at just $21*

PREFERRED PARTNER
Government Center Self Park (GR) – 181 North Clark Street
$21 for Goodman Patrons
Entrance located near the southeast corner of Clark and Lake Streets.

Theatre District Self Park (TD) – 181 North Dearborn Street
$24 for Goodman Patrons
Patrons Entrance located on Dearborn Street across from the Goodman and on the corner of Lake and Dearborn Streets.

Parking passes for the 2025/2026 Season are completely flexible. Goodman Members can download the app instead of purchasing individual one-time passes and save an additional $1 on the discounted rates above.

Visit iparkit.com/Goodman to purchase passes or GoodmanTheatre.org/Parking to learn more.

*All parking rates subject to change.

PATRON SERVICES AND AMENITIES

ACCOMMODATION OF LATECOMERS
To minimize disruption, Goodman patrons who arrive late will be seated at the discretion of the house manager. Please be aware that latecomers may be offered alternate seats or be asked to wait until intermission to enter.

ACCESSIBILITY SERVICES

Seating for wheelchair users and those with limited mobility is available, in addition to a front entrance with automatic doors, elevators, wheelchair transport to and from seating and accessible restrooms.

Assistive listening devices, including t-coil compatible neck loops, and noise-reducing headphones are available at Guest Services. Braille and large print programs may also be obtained at Guest Services free of charge.

In addition, Goodman offers ASL Interpretation, Touch Tours, Audio Description, Open Captioning and Sensory Friendly/Relaxed environments at select performances. For more information visit GoodmanTheatre.org/Access or inquire at the Guest Services desk.

Select performances offer Spanish Subtitles—please see individual play pages at GoodmanTheatre.org for dates and times.

SAVE 25% AT THE GOODMAN BARS AND GIFT SHOPS

Show your Goodman membership card (sent with your guide) or your member tickets to receive 25% off at both the Goodman bar and gift shop all season long.