Services for Patrons Who Are Deaf and Hard of Hearing
Assistive Listening Devices: Both the Albert and the Owen are equipped with FM frequency assistive listening devices. You may use your own headphones, or they will be provided for you. In addition, neck loops are available that are compatible with t-coil hearing aids. Devices are available at the Guest Services desk in the Goodman lobby. Assistive listening devices are offered free of charge, on a first-come first-served basis. A driver's license or valid ID is required as security.
Open Captioned Performances: An LED sign presents dialogue in sync with the performance. One open captioned performance will be scheduled for each Goodman Theatre production, including A Christmas Carol. For access to reserved seating in view of the screen, enter the promo code OPEN when purchasing online or call the box office at 312.443.3800 (voice) or 312.443.3829 (TTY/TDD). Seats for this service are $30 for productions in the Albert Theatre ($35 for A Christmas Carol) and $20 for productions in the Owen theatre.
For more information, call the box office at 312.443.3800 (voice) or 312.443.3829 (TTY/TDD).