Accessibility

Accessibility

Goodman Theatre strives to make its performances and facilities accessible to all our patrons.

If you have questions or would like to or receive additional information about accessibility at the Goodman Theatre, please contact us or view a schedule of accessible events. For additional information or if you have questions, need assistance or an accommodation not mentioned below, please contact 312.443.3800 (voice) or 312.443.3829 (TTY/TDD).

Patrons who are Blind or Have Low Vision
Patrons who are Deaf or Hard of Hearing
Patrons who have Mobility Disabilities
Other Information
Important Phone Numbers 

 


 

 

Patrons who are Blind or Have Low Vision

- Large Print Programs: available to download in Microsoft Word format for all shows prior to a performance and available day of the performance from the Guest Services desk

- Braille Programs: available day of the performance from the Guest Services desk

- Audio-Described Performances: one audio described performance will be offered for each regular season production at Goodman Theatre including A Christmas Carol. All performances will be begin at 2pm.

- Touch Tours: will begin at 12:30pm on each Audio-Described performance day. The tour will feature a 45-60 minute presentation detailing the set, costume and character elements for the performance. When reserving tickets please indicate how many people will be in your party for both the Touch Tour and the performance.

  • Parking: accessible parking is conveniently available nearby Goodman Theatre at Government Center Self Park (181 N. Clark St., 312.750.0991) 
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    2015/2016 Season Dates Audio Described**

    Albert Theatre; $150 Subscription

    • Disgraced – October 10, 2015 at 2pm ($30)
    • Another Word for Beauty – February 13, 2016 at 2pm ($30)
    • The Matchmaker  – April 2, 2016 at 2pm ($30)
    • The Sign in Sidney Brustein's Window – May 28, 2016 at 2pm ($30)
    • Wonderful Town – July 9, 2016 at 2pm ($30)

    Owen Theatre; $60 Subscription

    • Feathers and Teeth - October 11, 2015 at 2pm ($20)
    • Carlyle - April 24, 2016 at 2pm ($20)
    • Soups, Stews, and Casseroles: 1976 - June 12, 2016 at 2pm ($20)

    A Christmas Carol
    November 28, 2015 at 2pm ($35)

    To subscribe, call the box office at 312.443.3800 (voice) or 312.443.3829 (TTY/TDD).

    **Dates subject to change.


     

     

    Patrons who are Deaf or Hard of Hearing

    - Assistive Listening Devices: both the Albert and the Owen theaters are equipped with infra-red assistive listening devices, which are available at the gift store in the Goodman lobby. Assistive listening devices are offered free of charge, but a driver's license or valid ID is required as security.

    - American Sign Language Interpretation: one signed performance will be offered for each of the Albert Theatre productions including A Christmas Carol. To access reserved, discounted seating in the front five rows for a signed performance, enter the promo code SIGN when purchasing online or call the box office at 312.443.3800 (voice) or 312.443.3829 (TTY/TDD).

    2015/2016 Signed Performance Season Dates**

    Albert Theatre; $150 Subscription

    • Disgraced – September 30, 2015 | 7:30pm ($30)
    • Another Word for Beauty – February 3, 2016 | 7:30pm ($30)
    • The Matchmaker  – March 23, 2016 | 7:30pm ($30)
    • The Sign in Sidney Brustein's Window – May 18, 2016 | 7:30pm ($30)
    • Wonderful Town – July 13, 2016 | 7:30pm ($30)

    Owen Theatre; $60 Subscription

    • Feathers and Teeth - October 7, 2015 | 7:30pm ($20)
    • Carlyle - April 20, 2016 | 7:30pm ($20)
    • Soups, Stews, and Casseroles: 1976 - June 8, 2016 | 7:30pm ($20)

    A Christmas Carol - November 29, 2015 | 6:30pm ($35, not part of the subscription series)

    To subscribe, call the box office at 312.443.3800 (voice) or 312.443.3829 (TTY/TDD).

     

    - Open Captioned Performance:  An LED sign presents dialogue in sync with the performance. One open captioned performance will be scheduled for each Goodman Theatre production including A Christmas Carol. For access to reserved, discounted seating enter the promo code OPEN when purchasing online or call the box office at 312.443.3800 (voice) or 312.443.3829 (TTY/TDD).

    Captioned Performance Dates 2015/2016 Season -

    • Disgraced - Saturday, October 17, 2015 | 2pm ($30)
    • Another Word for Beauty - Saturday, February 20, 2016 | 2pm ($30)
    • The Matchmaker - Saturday, April 9, 2016 | 2pm ($30)
    • The Sign in Sidney Brustein's Window - Saturday, June 4, 2016 | 2pm ($30)
    • Wonderful Town - Saturday, July 30, 2016 | 2pm ($30)
    • Feather and Teeth - Sunday, October 18, 2015 | 2pm ($20)
    • Carlyle - Sunday, May 1, 2016 | 2pm ($20)
    • Soups, Stews and Casseroles: 1976 - Saturday, June 19, 2016 | 2pm ($20)

    A Christmas Carol
    December 5, 2015 | 2pm ($35, not part of the subscription series)


    Parking: accessible parking is conveniently available nearby Goodman Theatre at Government Center Self Park (181 N. Clark St., 312.750.0991)

    • **Dates subject to change.

     


     

     

    Patrons who have Mobility Disabilities

    - Courtesy Wheelchair: Goodman Theatre has a wheelchair on site that may be used to transport patrons to and from assigned seats*. For use of the on-site wheelchair, contact house management at 312.443.3818.

    - Parking: designated accessible parking is conveniently available nearby Goodman Theatre at Government Center Self Park (181 N. Clark St., 312.750.0991)

    - Accessible Entrance: the left-hand set of the theater’s main entry doors on Dearborn Street are electronic and can be opened automatically. The elevator directly at the Goodman's main entrance also provides access to the upper lobby, restrooms, Owen Theatre mezzanine and all levels of the Albert Theatre mezzanine.

    - Accessible Seating: Goodman Theatre has accessible wheelchair/scooter locations in both the Albert and Owen** theaters.

    Depending on your preferences, you can use the promo codes below to get reserved accessible seat locations when purchasing tickets online:

    • TRANSFER: Enter this promo if you wish to transfer to a theater seat from your walker, wheelchair or scooter.
    • REMOVAL: Enter this promo if you require a location where a seat can be removed for you to stay in your wheelchair/scooter while you watch the performance.


    Please call Ticket Services at 312.443.3800 if you have questions or would like to purchase over the phone. All of our ticket representatives can assist you in finding a seat location to fit your needs.

    • Accessible Restrooms: restroom facilities are located in the central lobby on both the ground level and second floor. All restrooms are fully accessible to patrons in wheelchairs. Restrooms on the second floor offer a private restroom for patrons who require assistance.

    *Goodman staff are not able to assist patrons in transferring to or from a wheelchair, theater seat or vehicle; operate motorized mobility aids such as scooters and Segways; or to provide personal attendant services such as assisting patrons in the restroom, with taking medications, or with similar activities. Ushers are not permitted to accompany patrons to the parking garage.

    **Although the Owen Theatre is a general admission house, accessible seats will be reserved for you on the seating level you purchase.

     


     

     

    Other Information

    - Transportation: if you need curbside assistance, please contact house management at 312.443.3818.

    - Specially-Priced Ticket Rates ($30 for Albert Theatre shows, $20 for Owen Theatre shows) are available for American Sign Language Interpretation and Audio-Described performances. Please contact the box office for more information at 312.443.3800 (voice), 312.443.3829 (TTY/TDD).

    Important Phone Numbers

    - Ticket Information and Customer Service:

    TTY: 312.443.3829
    Voice: 312.443.3800
    Hours: Noon-5pm daily

    - Group Sales Office:

    • TTY: 312.443.3829
    • Voice: 312.443.3820 
    • Hours: Noon-5pm daily